Privacy Policy

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Privacy Policy for Satin and Sand

Effective Date: 26/02/2025

At Satin and Sand, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal data when you visit our website www.satinandsand.co.uk (the "Site"). By using the Site, you agree to the practices described in this policy.

We collect the following types of personal data:

• Personal Identification Information: Name, email address, phone number, billing and shipping address, and payment information (if making a purchase).
• Usage Data: IP address, browser type, pages visited, and other data regarding how you use our website. This is automatically collected through cookies and other tracking technologies.

We use the personal data we collect for the following purposes:

• To process transactions and provide services you request.
• To communicate with you regarding orders, updates, or customer service inquiries.
• To improve our website, personalize your experience, and analyse user trends.
• To send marketing emails if you have opted in (you can unsubscribe at any time).

We may share your personal data with the following third parties for specific purposes:

• Service providers: Payment processors, delivery services, and email communication platforms.
• Legal compliance: If required by law, we may disclose your personal information to comply with legal obligations or protect the rights of Satin and Sand.

We do not sell or rent your personal data to third parties.

We will retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, resolve disputes, and enforce agreements.

Under UK data protection law, you have the following rights:

• The right to access your personal data.
• The right to correct any inaccuracies in your personal data.
• The right to request the deletion of your personal data (in certain circumstances).
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at ola@satinandsand.co.uk.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure. However, no data transmission over the internet is completely secure, and while we strive to protect your data, we cannot guarantee its security.

We use cookies and similar technologies to enhance your experience on our website, such as remembering your preferences and providing personalized content. You can manage your cookie preferences through your browser settings, although disabling cookies may affect some functionality of the site.

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

If you have any questions or concerns regarding this privacy policy or how your personal data is handled, please contact us at:

Satin and Sand Events
Email: ola@satinandsand.co.uk